Based in the center of Brussels, IRISnet is a telecom and ICT services provider for the Region of Brussels. As a result of a private-public partnership (PPP) between the Brussels Region and Orange, IRISnet develops, delivers and manages services and regional projects for all its customers among whom: Brussels’s municipalities, hospitals, police and emergency services, Actiris, STIB, Bruxelles Formation, Bruxelles Environnement... 

As main asset, IRISnet owns more than 400km optical cables on the Region and has one of the biggest optical fiber footprints on this area. Connecting thousands of sites through different technologies, IRISnet offers many different services to its customers like Connectivity (IP VPN on an MPLS-based core network), Collaboration solutions (VoIP, mobile, convergence features…), Videoprotection, Videoconference, wifi.brussels, managed services (LAN Management…) and so on.

Due to increasing needs for digital services in the Region, IRISnet is growing in terms of turnover, product portfolio and staff, all whilst keeping a rather small size (around 30 employees), which is an asset for fast and agile developments. The combination of its own capabilities and the strong partnerships with the best-in-class actors of the ICT market allow IRISnet to deliver end-toend, highly competitive and state-of-the-art solutions to its customers.

IRISnet is the ideal environment for those who are into technology and driven to achieve. The company’s core values are built around trust/ownership, client-centricity and partnerships.

IRISnet is led by CEO Thierry Joachim, and their office is in the center of Brussels. For more information, please visit http://irisnet.brussels.

FUNCTION

The Field Engineer is a Network and Infrastructure Technician. He is responsible for the installation, maintenance and troubleshooting of network equipment such as routers, switches and patch panels. It also keeps the network equipment database up to date and ensures correct patch cord numbering. Finally, he is responsible for maintaining the cleanliness and security of the data centers. Key skills for this position include a strong knowledge of communications networks, the ability to diagnose and resolve technical issues, and attention to detail.

RESPONSIBILITIES

• Set up and maintain cabling infrastructure, such as patch cables and patch cabinets (fiber optics and UTP)
• Install and test data and telecommunications cables + identify faults on cabling
• Maintain and replace damaged cables
• Document cabling installations
• Number patch cords and maintain an up-to-date network equipment database
• Ensure compliance with safety standards and codes
• Install, configure and maintain network equipment, such as routers, switches and firewalls
• Troubleshoot network issues and provide technical support to users
• Collaborate with technical teams to identify opportunities to improve network deployment and maintenance processes
• Effectively communicate technical information to colleagues and customers.

RELATIONSHIPS: 

• Report to the Infra Active Manager
• Builds strong team relationships with CC Teams :(W)LAN/UCC/Video & IoT)

CANDIDATE PROFILE

• + 2 years experience in a Network & Infrastructure Technician or computer/networking background and prior work experience in a network and data center environment
• Knowledge of:
  • structured cabling
  • fiber optics, connectors and test equipment o telecom equipment

• Notion in electricity (connections of equipment on the powers)
• Knowledge of basic Cisco commands to perform a first diagnosis and do tests
• Hands-on experience in deploying and maintaining computer networks and data centers Eager to learn to assimilate new learning quickly (essential)
• Performs well under pressure and in disruptive environments where priorities can change in response to customer demand
• Manages customer expectations and always aims to leave the customers feeling valued and overall positive about IRISnet
• Work independently and as part of a team
• Good verbal and written communication skills to clearly communicate technical information to colleagues and customers.
• Willing to work outside normal working hours to ensure network equipment is in good working order and issues are resolved quickly and efficiently.
• Driving license is mandatory
• A professional van will be made available
• Fluent in French and good knowledge of Dutch

The successful candidate should be: 

• Autonomous, self-motivated, engaged and organized, ready to take ownership, set priorities and work towards deliverables.
• Customer focused, listen actively to various parties and takes responsibility for customer issues.
• Team player who works well with colleagues from various departments, can value the team and the advantages it brings, motivates others for his/her projects and maintains good communication with his management and colleagues so that no opportunities are lost. o Entrepreneur who is curious, energetic and flexible in adapting quickly to change. He/she takes initiatives, identifies business opportunities and can propose out-of-the-box solutions.  

OPPORTUNITY

For the right candidate this position offers attractive financial conditions as well as the opportunity to grow and develop within an organization that’s ideal for those who are into technology and driven to achieve. The Field Engineer reports to the Infra Active Manager. Will work mainly from the customer premises.