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IRISnet aims to inspire, connect and support regional players to achieve their ambitions for the Brussels-Capital Region by creating a smart ecosystem, a collaborative network of strong ICT partners.

As main asset, IRISnet owns more than 400km optical cables on the Region and has one of the biggest optical fiber footprints on this area. Connecting thousands of sites through different technologies, IRISnet offers many different services to its customers like Connectivity (IP VPN on an MPLS-based core network), Collaboration solutions (VoIP, mobile, convergence features…), Videoprotection, Videoconference, wifi.brussels, managed services (LAN Management…) and so on.

Due to increasing needs for digital services in the Region, IRISnet is growing in terms of turnover, product portfolio and staff, all whilst keeping a rather small size (around 30 employees), which is an asset for fast and agile developments. The combination of its own capabilities and the strong partnerships with the best-in-class actors of the ICT market allow IRISnet to deliver end-to-end, highly competitive and state-of-the-art solutions to its customers.

IRISnet is the ideal environment for those who are into technology and driven to achieve. The company’s core values are built around trust/ownership, client-centricity and partnerships.
IRISnet is led by CEO Thierry Joachim, and their office is in the center of Brussels. For more information, please, visit our website. 

Function

The PreSales Engineer is the important link that can make the difference in a sales process. Together with the Sales, Technical and Product department, he analyzes customers' needs and possible solutions IRISnet can offer them. Given the wide technical knowledge of the IRISnet products, the PreSales Engineer can make an accurate customized offer.

Responsabilities

1. Technical Expertise and Solution Design

    • Utilize your deep knowledge of network infrastructure to design customized solutions that address client challenges and objectives.
    • Collaborate closely with the Sales, Technical (Particularly with the Managed Services department) and Product teams to understand client requirements and translate them into technical proposals that align with our product offerings.
    • Stay current with the latest trends and advancements in network and cybersecurity technologies, ensuring that our solutions remain at the forefront of the industry.


2. Client Engagement and Requirement Gathering

    • Work directly with clients to understand their technical needs, pain points, and business goals related to network and cybersecurity.
    • Conduct thorough assessments of client environments, identifying potential risks and areas for improvement.
    • Present and explain complex technical concepts in a clear and concise manner to both technical and non-technical stakeholders.

3. Proposal Development and Presentation

    • Develop detailed and compelling technical proposals that clearly articulate the value and benefits of our network and cybersecurity solutions.
    • Work with the Sales Manager and Sales teams to ensure proposals are delivered within the agreed-upon timeframe (within 10 days).
    • Lead client presentations and demonstrations, effectively showcasing how our solutions can address their specific challenges.


4. Scope of Work Definition

    • Collaborate with the Sales Manager, Product Management, Project Management and Technical teams to define accurate and comprehensive scopes of work for proposed solutions.
    • Ensure that all technical aspects of the scope are well-documented, feasible, and aligned with client expectations.
    • Proactively identify any potential risks or challenges in the proposed solutions and suggest mitigations.

5. Internal Collaboration and Process Improvement

    • Work closely with cross-functional teams, including Sales, Product Management, and Engineering, to ensure seamless delivery of proposed solutions.
    • Provide feedback and suggestions to improve our internal processes, tools, and methodologies related to presales activities.
    • Participate in regular team meetings, sharing insights and contributing to the continuous improvement of our presales function.

Relationships:

  • Report to the Sales Manager
  • Builds strong team relationships with several departments
Candidate profile
  • Fluent in both Dutch and French
  • Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
  • Certification CCDA of Cisco and Certification Fortinet.
  • Extensive experience in network infrastructure and cybersecurity, with a strong background in presales or solution architecture.
  • Deep understanding of network security protocols, firewalls, intrusion detection systems, VPNs, UCC, Smartbuilding/IOT and other cybersecurity technologies.
  • Strong analytical and problem-solving skills, with the ability to design tailored solutions that meet client needs.
  • Excellent communication and presentation skills, with the ability to simplify complex technical concepts for diverse audiences.
  • Experience working in a client-facing role, with a proven ability to build trust and credibility with stakeholders.
  • Ability to work collaboratively in a fast-paced environment, managing multiple priorities and deadlines.

The successful candidate should be:

    • Autonomous, self-motivated, engaged and organized, ready to take ownership, set priorities and work towards deliverables.
    • Customer focused, listen actively to various parties and takes responsibility for customer needs.
    • Team player who works well with colleagues from various departments, can value the team and the advantages it brings, motivates others for his/her projects and maintains good communication with his management and colleagues so that no opportunities are lost.
    • Entrepreneur who is curious, energetic and flexible in adapting quickly to change. He/she takes initiatives, identifies business opportunities and can propose out-of-the-box solutions.
Opportunity

This is a new position within the company which requires you to start working as a real entrepreneur and will actively work on the structure of this position within the organisation yourself.

For the right candidate this position offers a role where you can truly make a difference in the continued growth of IRISnet. You will be in contact with various colleagues who have various areas of expertise, allowing you to continually broaden your knowledge.
IRISnet offers a competitive and attractive salary package consisting of multiple additional legal benefits.

Bent u de juiste kandidaat voor deze functie?

Solliciteer en stuur uw CV naar jobs@irisnet.brussels